Frequently Asked Questions
Everything you need to know about shopping with OAK + FORT.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the purchase date. Please note that jewelry, beauty products, and sale items marked 'Final Sale' cannot be returned.
How long does shipping take?
Standard shipping typically takes 5-7 business days within North America. Express shipping options are available at checkout for faster delivery.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and OAK + FORT gift cards.
How do I care for my OAK + FORT garments?
To maintain the quality of your items, we recommend following the specific care instructions found on the inner garment tag. Most of our delicate pieces benefit from cold water washing and air drying.